Welcome to MokshaStore.com. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

  • MokshaStore.com is an online store offering pooja-related products, accessories, and essentials.

  • By accessing our website or purchasing from us, you agree to be bound by these terms.

2. Products & Orders

  • All products listed are subject to availability.

  • We reserve the right to modify or discontinue any product at any time without prior notice.

  • Prices are subject to change based on demand, vendor updates, or promotional activities.

3. Payment

  • Payments can be made online using UPI, credit/debit cards, or other available payment methods.

  • We use secure third-party payment gateways to handle all transactions.

  • We do not store any payment-related information on our servers.

4. Shipping & Delivery

  • Orders will be processed within 1–3 business days.

  • Delivery timelines vary based on your location. Most orders within Hyderabad are delivered in 2–5 days.

  • Shipping charges, if applicable, will be shown at checkout.

5. Returns & Refunds

  • We currently do not offer returns unless the item is damaged or defective.

  • Any issues must be reported within 48 hours of delivery with proper unboxing proof (photo/video).

  • Refunds will be processed to the original payment method after verification.

6. Cancellations

  • Orders can be cancelled within 1 hour of placement or before they are shipped.

  • Once shipped, cancellations will not be accepted.

7. User Responsibilities

  • You agree not to misuse the website or interfere with its normal functioning.

  • You are responsible for providing accurate shipping and contact information.

8. Privacy Policy

  • Your data is safe with us. Please read our Privacy Policy to understand how we handle your information.

9. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages that result from the use of our services or products.

10. Grievance Redressal

If you have any complaints, feedback, or issues, feel free to contact us:

11. Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

Last updated on: April 11, 2025

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